The Core Components of the typical Supply Chain Management Solution include:
Customer Service: Customer details, their requirements, demands and feedback on products and services can be stored and tracked. This information is available across the supply chain network and can be analyzed to forecast demand, understand requirements etc.
Planning: Organizations can analyze and study customer data and feedback to plan and take production decisions, inventory decisions that include quantity, quality of goods etc. They can also plan their daily production and distribution schedules, decide on the supplier, and take transportation, storage and warehousing decisions. Organizations can generate comprehensive analysis and trend reports
Vendor Management: Enables organizations to store details of suppliers and vendors. The performance of individual suppliers can be measured and monitored.
Order Management: Manages the order fulfillment process for organizations. This includes recording and tracking of orders from the time of order placement to fulfillment. Orders from multiple channels can be captured and the time taken to process each order can be monitored.
Transportation: Organizations can store details of transportation modes, select the transportation mode best suited to their needs, store transport details such as cost, start date, date of expected delivery, transport route , Bid and Counter Bids to get the best Pricingetc. Goods in transit can be tracked through the system.
Warehousing: Includes storing details of warehouses such as location, capacity, type of inventory etc. The SCM enables the tracking of inventory stored in the warehouse and place orders in time. Enables organizations to control all warehousing activities.
Accounts Receivables: Tracking Due Dates, providing Invoice details for Over dues, Follow-up of AR, escalation of high Risk customers, withholding supplies, Legal process, Reconciliation of AR ledgers etc.
Document Management: Scanning of Link Documents, Retrieval on real time basis, Online verification of documents for Vendor payments, and collections, tracking delivered consignments.
Indirect Tax Management: Collection of Concessional Forms, Indirect Tax assessment, filing Returns etc.